I'll share one more example. atWar has a big database of registered users -- almost 750K as of this moment. Obviously most of those accounts are inactive at this point. Some will never come back. But a lot of them can and do come back. We saw this happen last year during the big covid spike -- not only did we have new people coming in, we had lots and lots of "old timers" coming back too. There is a huge "reservoir" of potential activity if we could get old players to come back and, most importantly, stick around.
Now, again, I know there are lots of reasons people may have for not sticking around, and the community is just 1 of them. But...
A few days ago I happened to see a conversation in the main lobby chat. There was a player who had just come back to atWar after 2 years, and was asking what was new. Another player -- who I won't name, but he's one of the known toxic people around here -- was going on about how dead the game is, staff is out to get him, mods/admins are corrupt, blah blah blah. Now put yourself in their shoes... if you've just come back after 2 years, and everything you hear is negative, why would you stick around?
The only people who complain about the moderation are, generally speaking, the toxic ones who are always in trouble because of it. The vast majority of AW users approve of the job our moderators do, and some even want us to enforce the rules MORE strictly. (I'm not just making that up, we know it because of the responses we got to our
Survey.) The player I saw complaining is one of those guys who barely even plays the game, he just hangs around to complain about how badly he feels he's been treated -- in other words, he's just a drain on the community. He contributes nothing.
If I'm answering the question "what's new in the last 2 years", there are a lot of good updates I can mention: CW betting, the new playoffs system, new strategies, daily login bonuses, earning PC from games, the PC transfer feature, allowing non-premiums to play Promo'd maps for free, not to mention lots of bugs that have been fixed. Now I know what you're thinking, this is all just a drop in the ocean, and you're right -- there are still many other things that we're working on adding, still bugs to fix, etc. But considering how badly atWar had been neglected prior to my arrival, I think it is fair to say there are lots of good things to say about the progress we've made. (Again, I'm not saying things are perfect -- we still have a long way to go -- but there are honestly more reasons for optimism than negativity at this point.)
When old players come back after long period of inactivity, we should welcome them and encourage them.